Books by Carol Kivler

Fantastic Customer Service Inside & Out

In this fastinating book 20 customer service experts from around the country share their philosophies on what they believe illustrates 'fantastic customer inside & out'. Read Carol's well received chapter, "What It Takes to Give 'And Then Some' Service."

This book is a wonderful resource to boost your customer service skills in time for National Customer Service Week, October 4-8.

To order send an email to carol@kivlercommunications.com

$14.95 plus $2.50 for shipping/handling

Blessings: My Journal of Gratitude

This beautiful book will become your treasured companion. A companion for you to capture your own blessings on paper. Writing in this interactive journal is a heartfelt way to preserve your recollections and move more deeply into self-reflection.

Carol's journal is a combination of her inspiring words, captivating watercolors, and thought provoking questions. This journal is the perfect gift for a special woman in your life.

To order send an email to carol@kivlercommunications.com

$19.95 plus $2.50 for shipping/handling